Wellington Consulting Group
optimizing your human assets                                              

 Effective Interpersonal Communication

Description

Face-to-face or person-to-person interpersonal communication is the most frequent communication method most people use at work. Poor communication is the most frequently cited problem in organizations. This power seminar is designed to improve verbal and non-verbal communication and improve productivity and employee interaction within your organization. Learn the communication skills that will help you in a variety of interpersonal and leadership situations.


Audience

This power seminar is for anyone who wants to improve his or her communication skills. You will greatly benefit from this training if:

  • You want to get your point across more confidently, powerfully and effectively.
  • You provide feedback to direct reports, colleagues, or teams.
  • You need to develop work and situation-appropriate assertiveness.
  • You want to know what your body language is communicating. 


Content & Objectives

Communicating
effectively and confidently will help you address viewpoints in a collaborative and respectful environment. You will learn how to objectively express feelings and politely convey opinions in an effective and respectful manner. Upon successful completion of this training, you will be able to:

  • Adopt the habits that highly effective communicators swear by for immediate results.
  • Express feelings, rights, and needs in a work- and situation-appropriate manner without fear of repercussion.
  • Sharpen your listening skills and gain more information from every exchange.
  • Avoid speech habits, words and phrases that may be sabotaging your credibility.
  • Use gestures, posture and eye contact to your professional advantage.


Delivery Method
Consultant-led presentation with structured personal participation activities.